Oral English 2

skills

• slow down your speaking speed

  • select your words carefully

• give yourself time to think

  • relax
  • "that's a good question. Let me think for a moment"
  • "I haven't thought about it beofre ... "
  • "Well ... I suppose ... "
  • "well, during the day ..."
  • "In the meantime why don't we ..."
  • "It's been a long time since ... "
  • "Sorry to trouble you ... but ... "
  • "would you mind if ..."
  • "oh! come on" ...
  • "I'm just kidding ... "

• learn complete sentences

• learn to listen

  • listen what others are saying

• practice asking questions

  • "what are your views on that?"
  • "How about you, what do you think?"

• produce english by writing

how to negotiate

• Making your position clear

  • "I suggest starting small and scaling up later"
  • "We're thinking of starting with around 500 units per SKU"
  • "We'd prefer to keep things flexible to begin with"

• asking questions - more information

  • "what kind of volumes are we looking at?"
  • "What's the situation regarding production and delivery?"
  • "what do u have in mind exactly?"
  • "And that would be per-month, or ...?"

• Setting conditoins - suggest sometimes or possibilities

  • "if ..., would you be able to go ..."
  • "If we commit to a longer contract, can you offer us a better price?"

  • "If we agreed to ..., would that make the deal work for you?"

  • "Assuming that you need ..., we could offer ... "

  • "Supposing you could commit to ..., we could go ..."
  • "As long as there were some limitations on the delivery timing, I think that would be acceptable."
    • "As long as" has opposite meaning, this means the limitations are necessary

• Expressing disagreement - could direct

  • "We won't be able to offer you the lower price. "
  • "We can't offer our best prices without a regular commitment on your part"

  • "We're not willing to absorb those costs"

  • "I'll come right out and say that's not going to work for us"

  • "There's no way around this"

  • "I'm sorry but I have to draw a line here"

  • "Shall we take 5 minitues break"

• Introducing new ideas

  • "I have a proposal which I hope can make this work for everyone. "
  • "Here's my solution: "
  • "I will make another offer "

• Asking for new ideas

  • "What's your idea?"
  • "What would you suggest?"

• Reacting to new ideas

  • "That's a good offer"
  • "I think this should be feasible."

• Summarize what you agreed and outline next steps

  • "Let's go through the main points: "

  • "Regarding delivery,"

  • "We still need to settle the exact details of "

  • "There's also the mattle of ... "

  • "We'll put this in writing"

  • "We'll send you a provisional agreement"
  • "We can work on getting a contract drawn up"

polite

request - can, could, man, might "Can I have .., please?"

decline - "That is a good idea. I would like to join in but I have another appointment today."

sorry - "I want to apologise." "I owe you an apology" "my mistake" "I want to apologise for my behavior / to someone" "I sincerely apologise" .. "I take full responsibly ..."

reference

• voscreen